Helpline, online chat and email support for anyone in the legal community

• A chance to talk through your problems. It can really help to get things off your chest. While we can’t fix the problem or tell you what to do, just communicating with someone who listens and understands can help to clarify the way forward. And even if a solution doesn’t immediately present itself, simply talking about it can be very cathartic. Many people who contact us say they did not need any follow up support, that a chat with us helped them decide what to do
• Reassurance. We’ve been operating for many years, which means that we’ve heard most things before. Other people have faced and conquered their problems, and we know you can too.
• Information. We can direct you to information about the issue you’re facing and how it affects legal professionals.
• Extra support. We can put you in touch with a LawCare peer supporter who has had a similar experience. These are fellow lawyers who have had significant problems and overcome them, including issues such as disciplinary proceedings or alcohol dependence. They offer support to others on a one to one basis.
• Further resources. We have in-depth knowledge of the support provided by legal benevolent associations, professional bodies, regulators and legal special interest groups, and they may be able to help too. We can signpost you to these organisations.

Your exchanges with us will remain confidential. We only report statistics and nothing else. You don’t even have to give us your name. You can read our policies on confidentiality, data protection, service standards, and other policies, by clicking here. If you have more questions about our helpline and webchat services, read our FAQ.

LawCare records data on the lawful basis of legitimate interest in accordance with Article 6.1(f) of the UK GDPR. Collecting and processing this data enables us to provide the service expected by service users and other stakeholders.

For special category data, such as health information, we also rely on Article 9(2)(g), which allows processing such data as necessary for reasons of substantial public interest such as providing you with confidential counselling, advice and support. Where we have specifically requested your explicit consent to process your special category data for one or more specific purposes, we rely on Article 9(2)(a). See our full Privacy Notice here.

Have you used our support service? Let us know what you thought, how we helped, and what we could improve. Email [email protected]

*If you urgently need to speak to someone outside of our helpline/webchat hours call the Samaritans on 116 123.The LawCare support service is for those who work in the legal profession and their families, we do not offer legal advice to the general public. 

If you need legal advice The Law Society of England & Wales, Law Society of Scotland or The Law Society of Northern Ireland can help you identify a solicitor close to where you live. You can also contact the Citizens Advice Bureau, or search for your nearest Legal Advice Centre online.