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Our support still hits the mark

Press release

LawCare has once again been awarded the Helplines Standard, recognising the continued high-quality, trusted support we provide to the legal community through our helpline, live chat, and email service.

Helplines Standard 2025–2028 logo with green star shapes and curved purple lines on a white background.

The Helplines Standard is a nationally recognised quality mark from the Helplines Partnership. This confirms that our helpline, online chat, and email service continue to meet high standards, delivering consistent and effective support that meets the needs of the legal community.

The assessment looked at how we work and spoke to our team and volunteers. The feedback praised our staff and volunteers for their care, dedication, and commitment to providing helpful and trusted support.

A big thank you to everyone who helped us achieve this. We’re proud to have this award for the next three years (due for renewal in 2028).

Contact LawCare’s helpline

If you’re feeling stressed, lonely, or just need someone to talk to, LawCare is there to help.

Support is available Monday to Friday, 9am to 5pm. It’s a safe space to share what’s on your mind. LawCare’s trained volunteers, all with experience in the legal sector, are ready to listen without judgement.

We're here to listen…without judgement

Contact our free, confidential, emotional support service for the legal sector

Man leaning against a wall with his glasses pushed up looking worried