Our helpline is open Monday to Friday, 9am to 5pm*
Our live online chat is available throughout the week whenever you see the ‘Chat Online’ button on our website. If you cannot see the button it means that none of our team are currently available to chat to you. Please try again later or use our helpline or support email address.
*If you can’t call us during these hours, please email our support team and we will do our best to make alternative arrangements for you.
LawCare’s support service is for people working in the legal sector, including support staff. We don’t provide legal advice to the general public.
Our service is entirely confidential and you can contact us by calling our helpline, by live online chat, or by email.
If you are contacting us by email, it helps if you can tell us a bit about your situation, including what jurisdiction you practise in (England and Wales, Scotland, etc), whether you are a solicitor, paralegal, barrister etc, and your gender. Remember that email is not a secure way to convey confidential information and you may prefer to use another channel or take steps to anonymise your email communication, such as creating a temporary email account or not using a work email address.
We endeavour to answer all queries within 48 hours of the working day.
If you need legal advice
If you need legal advice The Law Society of England & Wales, Law Society of Scotland or The Law Society of Northern Ireland can help you identify a solicitor close to where you live. You can also contact the Citizens Advice Bureau, or search for your nearest Legal Advice Centre online.
General LawCare contact details
- Helpline email: [email protected]
- Presentations and training: [email protected]
- General office email including feedback: [email protected]
- Media enquiries: [email protected]
- Call the LawCare admin office: 07939 010739
If you urgently need to speak to someone outside of helpline hours call the Samaritans on 116 123.
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